Install Base Analyst - Remote in Raleigh, NC at Techworkers

Date Posted: 7/25/2020

Job Snapshot

Job Description

Install Base Analyst


$24-28/hr. 6-24 months

Business/Data Analyst supports Sales with the Assessment of new deals. The BA gathers all important information regarding a customer (GU hierarchy, Install Base, Compliance) and consolidates everything into a dashboard. The BA works closely with SFC DA, G&C and SFC Ops to get a customer view to add value about compliance and IB view to the SFC discussion. SFC BA works closely with IBOps and  Account teams to accurately scope a customer within ACAT to confirm the customer hierarchal structure and produce accurate install base visibility reports. BA is providing analysis to propose insights to Customer/Partner.

Understand scope of deal (e.g. entities, product exclusions, etc.)

•Work with IBOps and Account Team on Customer Hierarchy

•Generate ACAT Visibility Report and review IB data with Account Team

•Recommend account clean-up and contract consolidation as needed (e.g. Multiple End Users)

•Provide Account Teams and CPS with ACAT training

•On-going support of CPS and AMs for active SFC accounts

•Technical & Soft Skills required –Analytical and detailed processing of data,  pro-efficient in Microsoft Excel, Power BI, or Tableau, Project Management

Cisco Corporation experience a plus

Job Requirements

See above content